VC Jason Caplain has a good list of 10 ways for companies to improve their business. Click here for the full list and commentary behind each one. Here are my favorites...
- Service your competitor's customers when they have problems
- Hire smart people
- Understand who your best customers are and shower them with attention.
- Work with partners, not service providers
- Spend time with others in the market that have "done it before" and pick their brain
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